BPO Telecaller

13,000 - 20,000 /month

Parasmani Consultancies

Ghansoli, Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

30 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a BPO Telecaller to join our team at . The role offers ₹13000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹20,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many openings are available for this position?
Ans : There are 30 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This BPO Telecaller job is located in Ghansoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 30 openings available.