BPO Telecaller

12,000 - 16,000 /month*

Naya India Hr Foundation

Sector V - Salt Lake, Kolkata

₹1,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Naya India Hr Foundation. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this BPO Telecaller job

What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹16000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Naya India Hr Foundation.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 99 BPO Telecaller at Naya India Hr Foundation
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Shift

Day

Salary

₹ 12000 - ₹ 16000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

HR Team

Interview Address

BD casting

Posted 13 hours ago

Apply to similar jobs

BPO Telecaller

₹ 18,000 - 23,000 per month

Spoton Logistics Private Limited

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

New

16 Openings

International BPO Executive

₹ 15,000 - 29,000 per month *

Zan Services Private Limited

Sector V - Salt Lake, Kolkata

Skills: International Calling

New

Incentives included

30 Openings

BPO Telecaller

₹ 25,000 - 35,000 per month

Shubham Enterprises

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

New

50 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > BPO Telecaller