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BPO Telecaller

salary 13,000 - 25,000 /month*
company-logo
job companyMumtaz Enterprise
job location Ameerpet, Hyderabad
incentive₹5,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Description

We are looking for a BPO Telecaller to join our team at Mumtaz Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. What is the eligibility criteria to apply for this BPO Telecaller job?
    Ans: The candidate should be 10th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this BPO Telecaller job?
    Ans: This BPO Telecaller job will have 5 working days.
  4. Are there any charges applicable while applying or joining this BPO Telecaller job?
    Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Mumtaz Enterprise.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Telecaller role?
    Ans: There is an immediate opening of 10 BPO Telecaller at Mumtaz Enterprise
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Telecaller job?
    Ans: This BPO Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 25000

English Proficiency

No

Contact Person

Mumtaz

Interview Address

Netaji Nagar
Posted 14 hours ago
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Job Hai > Jobs in Hyderabad > Customer Support / TeleCaller Jobs in Hyderabad > BPO Telecaller