BPO Telecaller

10,000 - 16,000 /month

Maxicus

Airport Area, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a BPO Telecaller to join our team at Maxicus. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 10,000 - ₹ 16,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Telecaller job

Can freshers or experienced candidates apply for this BPO Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this BPO Telecaller role.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Airport Area, Kolkata.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 99 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Airport Area, Kolkata.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process with 0-3 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹16,000 per month. This is a Full Time job and has 99 openings.