A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
10,000 - 20,000 /month
Marvelacts Private Limited
Sector V - Salt Lake, Kolkata
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Job Title to join our team MARVELACTS PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working Days during the Shift Type shift.
