BPO Telecaller

13,500 - 16,000 /month

Kochar Infotech Limited

VIP Haldiram, Kolkata

Freshers in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Swiggy Chat process to join our team Kochartech Maxicus .. This role involves handling Chat , providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer Chat in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements:The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

What skills and experience do you need for this BPO Telecaller job?
Ans : To apply for this BPO Telecaller job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this BPO Telecaller job?
Ans : The salary for this BPO Telecaller job ranges between ₹13,500-₹16,000 per month.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in VIP Haldiram, Kolkata.
How many openings are available for this position?
Ans : There are 4 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What does the role of BPO Telecaller involve?
Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Telecaller job is located in VIP Haldiram, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this BPO Telecaller job.
Why should you apply for this BPO Telecaller job?
Ans : This BPO Telecaller job offers a salary between ₹13,500-₹16,000 per month. This is a Full Time opportunity and has 4 openings available.