We are looking for a Swiggy Chat process to join our team Kochartech Maxicus .. This role involves handling Chat , providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer Chat in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution ratesJob Requirements:The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this BPO Telecaller job
What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13500 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Kochar Infotech Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 4 BPO Telecaller at Kochar Infotech Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Rotational Shift.
Candidates can call HR for more info.
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Other Details
No. Of Working Days
6 days working
Benefits
Medical Benefits
Skills Required
Computer Knowledge, Query Resolution, Non-voice/Chat Process, International Calling
A Naukri Group company
LoginHire Local Staff
13,500 - 16,000 /month
Kochar Infotech Limited
VIP Haldiram, Kolkata
Freshers in Customer Support / TeleCaller
Full Time
