JK RISING CAREERS PVT LTD
Job Summary:
We are looking for a dedicated and customer-focused BPO Tele caller to handle inbound and outbound calls. The role involves addressing customer inquiries, providing product/service information, resolving issues, and ensuring customer satisfaction while maintaining quality standards.
Make outbound calls to prospective customers and respond to inbound queries.
Explain products/services clearly and effectively to customers.
Generate leads, follow up, and convert them into sales when required.
Maintain accurate records of calls, customer details, and feedback.
Handle customer complaints and resolve issues in a professional manner.
Meet daily/weekly/monthly call targets and performance goals.
Build and maintain positive relationships with customers.
Adhere to company policies and standard operating procedures (SOPs).
Minimum 12th pass/Graduate (any stream).
Good communication skills in English, Hindi, or regional languages.
Basic computer knowledge and typing speed.
Ability to handle pressure and meet targets.
Strong listening and problem-solving skills.
Prior experience in BPO/tele calling preferred but not mandatory.
Customer service orientation
Persuasive and convincing skills
Patience and adaptability
Positive attitude and teamwork
SALARY:12000 TO 15000
GENDER:FEMALE
TIMINGS:10:00 TO 06:00
GMAIL:Jkrisingcareers@gmail.com
CONTACT:8121176677,8121186677