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BPO Telecaller

salary 12,000 - 25,000 /month
company-logo
job companyJarvis And Company
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
20 Openings
work_from_home Work From Home
full_time Full Time
contract Contract

Skills Required

Non-voice/Chat Process
Query Resolution
Domestic Calling
Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Bank Account, Aadhar Card, Internet Connection, PAN Card

Job Description

We are looking for a BPO Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling along.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹12,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 20 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What does the role of BPO Telecaller involve?
    Ans : As a BPO Telecaller, your work will involve skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Baluganj, Agra.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge, International Calling is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 20 openings.
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Other Details

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Yes

Salary

₹ 12000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rohit Yadav
Posted 10+ days ago
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