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BPO Telecaller

salary 16,000 - 30,000 /month
company-logo
job companyInnovative Enterprises
job location Andheri (West), Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
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Job Description

We are looking for a BPO Telecaller to join our team at Innovative Enterprises. The role offers ₹ 16,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹16,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What does the role of BPO Telecaller involve?
    Ans : As a BPO Telecaller, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Andheri (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-7 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹16,000-₹30,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 16000 - ₹ 30000

Contact Person

HR Team

Interview Address

Office No. 2, 1st Floor, Chauhan Building, Andheri (West), Mumbai
Posted 2 days ago

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