jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

BPO Telecaller

salary 12,000 - 45,000 /month
company-logo
job companyHire Zone
job location Kalwa, Thane
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a BPO Telecaller to join our team at Hire Zone. The role offers ₹ 12,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this BPO Telecaller job

  1. What skills and experience do you need for this BPO Telecaller job?
    Ans : To apply for this BPO Telecaller job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-4 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹45,000 per month in this BPO Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kalwa, Thane, Mumbai.
  5. How many vacancies are there for this BPO Telecaller job?
    Ans : There are 50 vacancies for this BPO Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a BPO Telecaller, you will work on skills like Domestic Calling, International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this BPO Telecaller position is Kalwa, Thane, Mumbai.
  9. Who is the right fit for this BPO Telecaller job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Non-voice/Chat Process with 0-4 years of experience is the right fit for this BPO Telecaller job.
  10. What makes this BPO Telecaller job a good opportunity?
    Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹45,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF

Skills Required

Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 45000

Contact Person

Hr Rahul Patil

Interview Address

Kalyan (West), Kalyan (West), Mumbai
Posted a day ago
similar jobs

Apply to similar jobs

₹ 30,000 - 60,000 per month *
Osense Technologies Private Limited
Work from home
Skills: International Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge, Domestic Calling
Incentives included
15 Openings
₹ 14,000 - 66,000 per month *
Zinnova Global Private Limited
Work from home
Skills: Query Resolution, Computer Knowledge, Non-voice/Chat Process, ,, Domestic Calling, Real Estate INDUSTRY
Incentives included
99 Openings
₹ 25,000 - 40,000 per month
Anubhav Reunion Llp
Thane (East), Mumbai
0 - 6 years Experience in Customer Support / TeleCaller
New
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates