Job Title: Telecaller – Car Loan Sales
Department: Auto Loans – Telesales
Location: [Mumbai Bhandup West]
Reports To: Team Leader
Key Responsibilities:
• Make outbound calls to potential and existing customers to promote car loan products.
• Explain loan features, eligibility criteria, interest rates, and documentation requirements clearly and accurately.
• Follow up with leads, prospects, and pending loan applications to drive conversions.
• Schedule appointments with field sales representatives or branch personnel if required.
• Maintain a daily calling log and update CRM systems with accurate customer details and call outcomes.
• Handle customer queries and provide appropriate resolutions or escalate as needed.
• Work closely with the loan processing and field sales teams to ensure smooth application flow.
• Meet daily, weekly, and monthly call and conversion targets.
Employment Type: Full-Time
Compensation: Fixed Salary + Performance-Based Incentives
Salary: 1.50 LPA to 3 LPA