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BPO Telecaller

salary 22,000 - 22,600 /month
company-logo
job companyEvershine Recruitment Services
job location Sector 74 Gurgaon, Gurgaon
job experience1 - 3 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance

Job Description

We are looking for a BPO Telecaller to join our team at Evershine Recruitment Services. The role offers ₹22,000 - ₹22,600 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this BPO Telecaller job

  1. What qualifications and experience are required for this BPO Telecaller position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this BPO Telecaller job ranges between ₹22,000-₹22,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 74 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this BPO Telecaller job. Only female candidates can apply.
  7. What are the key responsibilities of this BPO Telecaller job?
    Ans : As a BPO Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Sector 74 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-3 years of experience is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹22,000-₹22,500 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 22600

Contact Person

Vipin

Interview Address

Evershine recruitment services, Sector 74, Gurgaon
Posted 3 days ago
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