BPO Telecaller

15,000 - 25,000 /month

Eventity Global Solution Private Limited

Matigara, Siliguri

6+ months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for agents to join our team EVENTITY GLOBAL SOLUTION PVT LTD to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.The job role requires a candidate with at least 6 months of US/UK calling experience, excluding the training period, with strong conversational skills background. The ideal candidate must demonstrate fluency in communication, excellent soft skills, and a proactive, logical approach to problem-solving. Proficiency in working with Excel and CRMs is essential. Responsibilities include managing client CRMs with live orders, ensuring all allocated orders are handled efficiently by following protocols, resolving issues in one call, and providing detailed notes for seamless follow-up by the next team. Candidates should be class 12 pass from any stream, possess excellent English communication skills with proper grammar, and have prior experience in customer service, preferably in the USA market. The role requires professionalism, attention to detail, and a soft-spoken demeanor as it involves handling sensitive accounts. The position mandates working night shifts and does not require additional certifications.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this BPO Telecaller job

Who is eligible to apply for this BPO Telecaller job at Eventity Global Solution Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, International Calling for this BPO Telecaller job offered by Eventity Global Solution Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Matigara, Siliguri.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 10 vacancies for this BPO Telecaller role.
Is this job open for all genders?
Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a BPO Telecaller, you will work on skills like Computer Knowledge, International Calling.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Matigara, Siliguri.
Who is the right fit for this BPO Telecaller job?
Ans : A candidate having skills like Computer Knowledge, International Calling with 1-7 years of experience is the right fit for this BPO Telecaller job.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.