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BPO Telecaller

salary 10,000 - 12,000 /month
company-logo
job companyCall To Connect
job location Virar West, Mumbai
job experienceFreshers in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम
contract कॉन्ट्रैक्ट

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling

जॉब हाइलाइट्स

sales
Industry Type: Education
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

जॉब डिस्क्रिप्शन

We are looking for a BPO Telecaller to join our team at call to connect. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Telecaller job

  1. Can freshers or experienced candidates apply for this BPO Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this BPO Telecaller role.
  2. What salary is offered for this BPO Telecaller job?
    Ans : The salary for this BPO Telecaller job ranges between ₹10,000-₹12,000 per month.
  3. What shift and timings does this job follow?
    Ans : This BPO Telecaller job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Virar West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this BPO Telecaller job is open for both male and female candidates.
  7. What does the role of BPO Telecaller involve?
    Ans : As a BPO Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This BPO Telecaller job is located in Virar West, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this BPO Telecaller job.
  10. Why should you apply for this BPO Telecaller job?
    Ans : This BPO Telecaller job offers a salary between ₹10,000-₹12,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

Yes

Salary

₹ 10000 - ₹ 12000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

संपर्क व्यक्ति

Kajal Kabse

इंटरव्यू ऐड्रेस

Virar West, Virar West, Mumbai
Posted 9 days ago
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