BPO Telecaller

15,000 - 25,000 /month

Better Loan Solutions

Bhandup (West), Mumbai

6+ months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a BPO Telecaller to join our team at Better Loan Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to finance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this BPO Telecaller job

Who is eligible to apply for this BPO Telecaller job at Better Loan Solutions?
Ans : Candidates should have a Graduate and above qualification for this BPO Telecaller job offered by Better Loan Solutions.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this BPO Telecaller position.
What shift and timings does this job follow?
Ans : This BPO Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhandup (West), Mumbai.
How many vacancies are there for this BPO Telecaller job?
Ans : There are 5 vacancies for this BPO Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this BPO Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this BPO Telecaller position is Bhandup (West), Mumbai.
What makes this BPO Telecaller job a good opportunity?
Ans : This BPO Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.