Customer Support Executive / Voice Process
What you do:
- Answer calls, chats, or emails from customers
- Solve problems, answer questions, process requests
- Handle complaints and escalate tricky issues
- Maintain customer data in the system
Skills needed:
- Good spoken English + all regional languages
- Communication + patience
- Basic computer knowledge: MS Office, CRM tools
- Typing speed 25-30 WPM
Shift: Often rotational - depending on client