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Customer Support Bpo Team Leader

salary 18,000 - 29,450 /month
company-logo
job companyThe Galaxy Of Electronica
job location Work from home
job experience0 - 6 months Experience in Customer Support / TeleCaller
5 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at The Galaxy Of Electronica. The role offers ₹18,000 - ₹29,450 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Bpo Team Leader role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹18,000-₹29,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 5 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Whitehouse, Bangalore.
  8. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹18,000-₹29,000 per month. This is a Both job and has 5 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 29450

Contact Person

Ajju Sharma
Posted 6 hours ago
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