Bpo Team Leader

20,000 - 35,000 /month

Tapvera Technologies Private Limited

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

Females Only

5 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Bpo Team Leader to join our team at Tapvera Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 5 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Tapvera Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 25 Bpo Team Leader at Tapvera Technologies Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Flexible Shift.