Bpo Team Leader

20,000 - 35,000 /month

Tapvera Technologies Private Limited

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

Females Only

5 days working | Flexible Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Bpo Team Leader to join our team at Tapvera Technologies Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 20,000 - ₹ 35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Bpo Team Leader job

Can freshers or experienced candidates apply for this Bpo Team Leader role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Bpo Team Leader role.
What salary is offered for this Bpo Team Leader job?
Ans : The salary for this Bpo Team Leader job ranges between ₹20,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Bpo Team Leader job. Only female candidates can apply.
Where is this job located?
Ans : This Bpo Team Leader job is located in Sector V - Salt Lake, Kolkata.
Why should you apply for this Bpo Team Leader job?
Ans : This Bpo Team Leader job offers a salary between ₹20,000-₹35,000 per month. This is a Full Time opportunity and has 25 openings available.