Bpo Team Leader

18,000 - 25,000 /month

Radiate E-services Private Limited

Sector 63 Noida, Noida

1 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Bpo Team Leader to join our team at Radiate E-services Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Bpo Team Leader job

What skills and experience do you need for this Bpo Team Leader job?
Ans : To apply for this Bpo Team Leader job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Bpo Team Leader job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Bpo Team Leader job?
Ans : There are 10 vacancies for this Bpo Team Leader role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Bpo Team Leader role. Only female candidates are eligible.
What are the key responsibilities of this Bpo Team Leader job?
Ans : As a Bpo Team Leader, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Bpo Team Leader position is Sector 63 Noida, Noida.
Who is the right fit for this Bpo Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 1-5 years of experience is the right fit for this Bpo Team Leader job.
What makes this Bpo Team Leader job a good opportunity?
Ans : This Bpo Team Leader job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 10 openings.