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Customer Support Bpo Team Leader

salary 23,000 - 45,000 /month*
company-logo
job companyQuicksource World
job location Vijay Nagar, Bangalore
incentive₹20,000 incentives included
job experience1 - 6 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Bpo Team Leader to join our team at Quicksource World to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹23,000 - ₹45,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Bpo Team Leader job

  1. What are the eligibility criteria for this Customer Support Bpo Team Leader job?
    Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience and skills like Domestic Calling for this Customer Support Bpo Team Leader job offered by Quicksource World in Vijay Nagar, Bangalore.
  2. What salary is offered for this Customer Support Bpo Team Leader job?
    Ans : The salary for this Customer Support Bpo Team Leader job ranges between ₹23,000-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Bangalore.
  5. How many vacancies are there for this Customer Support Bpo Team Leader job?
    Ans : There are 5 vacancies for this Customer Support Bpo Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Bpo Team Leader involve?
    Ans : As a Customer Support Bpo Team Leader, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Bpo Team Leader position is Vijay Nagar, Bangalore.
  9. Who is the right fit for this Customer Support Bpo Team Leader job?
    Ans : A candidate having skills like Domestic Calling with 1-6 years of experience is the right fit for this Customer Support Bpo Team Leader job.
  10. What makes this Customer Support Bpo Team Leader job a good opportunity?
    Ans : This Customer Support Bpo Team Leader job is a good opportunity as it offers a salary between ₹23,000-₹45,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 23000 - ₹ 45000

Regional Languages

Hindi, Telugu

Contact Person

Sanjay

Interview Address

1670, 2nd Main Rd, near Vijay Nagar Metro, MRCR Layout, MC Layout, Vijayanagar, Nagara, Bengaluru, Karnataka 560040, Vijay Nagar, Bangalore
Posted 32 minutes ago
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