Bpo Team Leader

🚨 Urgent Hiring – Health Insurance TL (BPO)•

📍 Location: Borivali, Mumbai

💼 Job Type: Full-Time (Voice / Non-Voice)

🗓 Experience: 2–3 Years (Health Insurance Process – BPO)

Job Summary

We are looking for an experienced and customer-focused Health Insurance Executive to handle customer queries, claims processing, and policy servicing in a BPO environment. This role requires strong communication skills, process accuracy, and a good understanding of health insurance products and claims.

••Key Responsibilities•

• Handle inbound/outbound calls and emails related to health insurance policies.

• Provide accurate information on policy benefits, claims, and renewals.

• Assist customers with claim filing, documentation, and servicing requests.

• Coordinate with underwriters and insurance partners.

• Update and maintain accurate policy records in CRM systems.

• Follow up to ensure timely closure of customer queries.

• Maintain compliance with process, quality, and SLA standards.

Requirements

✅ 2–3 years’ experience in a health insurance process (voice) in a BPO.

✅ Strong knowledge of health insurance terms, products, and claim processes.

✅ Excellent communication skills in English (regional language a plus).

✅ Proficient in MS Office, CRM tools, and policy management software.

✅ Strong problem-solving skills & attention to detail.

✅ Graduate / HSC qualified.

If interested please share your updated cv at dishagoyal@hirehunthr.com or call at 8879007959

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹45000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Hirehunt.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 1 Bpo Team Leader at Hirehunt
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.