Bpo Team Leader

15,000 - 19,000 /month

Hemocean Outsourcing

Gwarighat, Jabalpur

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

All Education levels

Males Only

6 days working | Night Shift

Job Benefits: PF

Job Description

We are looking for a Team Leader to join our team at Hemocean Outsourcing to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹15000 - ₹19000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Bpo Team Leader job

What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be All Education levels and above with 6 months - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹19000 per month that depends on your interview. It's a Full Time job in Jabalpur.
How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Hemocean Outsourcing.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 1 Bpo Team Leader at Hemocean Outsourcing
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Query Resolution

Shift

Night

Contract Job

Salary

₹ 15000 - ₹ 19000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Shruti Singh

Posted 10+ days ago

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Job Hai > Jobs in Jabalpur > Customer Support / TeleCaller Jobs in Jabalpur > Bpo Team Leader