Bpo Team Leader

• Strong Data Analysis Skills, Use of Technology around Data Analytics.

• Manage Team to deliver on Quality, Call productivity, Sales, & Shrinkage as per the defined benchmarks.

• Excellent Communication.

Criteria:

• Dialer management.

• Outbound sales experience.

• Knowledge of Excel.

• Should know throughput calculation like attrition, shrinkage, SLA's.

Should have handled min 15 to 25 agents as team lead.

• Maintenance of the data records, meeting revenues & targets

Perks and Benefits:

• Growth opportunities

• On time salary

• PF

• PLI (Performance linked Incentives)

• Dynamic workplace

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Bpo Team Leader job

1. What is the eligibility criteria to apply for this Bpo Team Leader job?
   Ans: The candidate should be All Education levels and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Bpo Team Leader job?
   Ans: This Bpo Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Bpo Team Leader job?
   Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., FASTINFO PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Bpo Team Leader role?
   Ans: There is an immediate opening of 5 Bpo Team Leader at FASTINFO PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Bpo Team Leader job?
   Ans: This Bpo Team Leader job has Day Shift.