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Customer Support Bpo Team Leader

salary 18,000 - 32,000 /month
company-logo
job companyCydan Associates
job location Secunderabad Railway Station, Hyderabad
job experience0 - 1 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Bpo Team Leader to join our team at Cydan Associates to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹18,000 - ₹32,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Bpo Team Leader role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹32,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Secunderabad Railway Station, Hyderabad.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Bpo Team Leader job is located in Secunderabad Railway Station, Hyderabad.
  8. Why should you apply for this Customer Support Bpo Team Leader job?
    Ans : This Customer Support Bpo Team Leader job offers a salary between ₹18,000-₹32,000 per month. This is a Full Time opportunity and has 1 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 32000

Contact Person

HR Team

Interview Address

Vaishnavi lodge, Secunderabad Railway Station, Hyderabad
Posted 19 hours ago
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