We are looking for a Bpo Team Leader to join our team at BPO. The role offers ₹32,000 - ₹35,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 4 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.
More about this Customer Support Bpo Team Leader job
Who is eligible to apply for this Customer Support Bpo Team Leader job at Bpo?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling for this Customer Support Bpo Team Leader job offered by Bpo.
How much can you earn in this position?
Ans : You can earn between ₹32,000-₹35,000 per month in this Customer Support Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Bpo Team Leader, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Support Bpo Team Leader job is located in Kudlu Gate, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 4-7 years of experience is ideal for this Customer Support Bpo Team Leader job.
Why should you apply for this Customer Support Bpo Team Leader job?
Ans : This Customer Support Bpo Team Leader job offers a salary between ₹32,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.
A Naukri Group company
LoginHire Local Staff
32,000 - 35,000 /month
Bpo
Kudlu Gate, Bangalore
4 - 6+ years Experience in Customer Support / TeleCaller
Full Time
