Customer Support Bpo Team Leader

32,000 - 35,000 /month

Bpo

Kudlu Gate, Bangalore

3 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Work experience

2 to 3 years (2 Years in a capacity of Team Leader and above handling Inbound CS Operations) from 3rd party BPO or captive centers

Job Description

· Overall accountability for a span of 20 to 30 seats operation of multiple customers with multiple shift operations and multiple location.

· To manage the operational activities and challenges of allocated BPO divisions and ensure resources match workloads to provide cost effective, high quality service within agreed SLA’s and timeliness.

· Establish mechanisms to ensure enhancement in the overall productivity, volume and competence levels of the BPO division through strategic interventions.

· Create, mentor and lead an effective BPO team of Experts

· Will drive business and interfaces with the clients

· Product goals achievement

· Identify opportunity for growth of the product and participate in transitions.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Bpo Team Leader job

Who is eligible to apply for this Customer Support Bpo Team Leader job at Bpo?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling for this Customer Support Bpo Team Leader job offered by Bpo.
How much can you earn in this position?
Ans : You can earn between ₹32,000-₹35,000 per month in this Customer Support Bpo Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Bpo Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kudlu Gate, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Bpo Team Leader, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Support Bpo Team Leader job is located in Kudlu Gate, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 3-7 years of experience is ideal for this Customer Support Bpo Team Leader job.
Why should you apply for this Customer Support Bpo Team Leader job?
Ans : This Customer Support Bpo Team Leader job offers a salary between ₹32,000-₹35,000 per month. This is a Full Time opportunity and has 5 openings available.