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Customer Support Bpo Team Leader

salary 20,000 - 30,000 /month
company-logo
job companyAny Finance
job location Park Street, Kolkata
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: Life Insurance
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

जॉब डिस्क्रिप्शन

We are looking for a Bpo Team Leader to join our team at Any Finance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹20,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Bpo Team Leader job

  1. Can freshers or experienced candidates apply for this Customer Support Bpo Team Leader role?
    Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Bpo Team Leader role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Bpo Team Leader position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Bpo Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Bpo Team Leader job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Bpo Team Leader job is located in Park Street, Kolkata.
  8. Why should you apply for this Customer Support Bpo Team Leader job?
    Ans : This Customer Support Bpo Team Leader job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

संपर्क व्यक्ति

Mousumi

इंटरव्यू ऐड्रेस

Park street, Park Street, Kolkata
Posted 8 hours ago
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