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Customer Support BPO Non Voice Process Executive

salary 15,000 - 17,000 /month
company-logo
job companyTeleperformance Global Service Private Limited
job location Ambattur, Chennai
job experience1 - 5 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Job Description

Location: Ambit IT Park, Ambattur, Chennai

Role: Customer Support Executive – Non-Voice Process

Process: Web Chat Support – Telecom Domain

Important Note

We are looking for immediate joiners who are comfortable working from the office. Only direct walk-in interviews will be conducted.

Eligibility Criteria

- Any Graduate / Post Graduate can apply.

- Minimum 1 year of experience in any BPO is mandatory.

Shift Details

- Rotational shifts between 7:00 AM and 12:00 AM.

- 9 working hours per shift.

Key Responsibilities

- Handle customer queries through email, chat, and web chat platforms.

- Provide prompt and effective resolutions to customer concerns.

- Deliver quality English chat support to customers.

Desired Candidate Profile

- 1–2 years of experience in non-voice processes such as chat or email support.

- Good verbal and written communication skills in English.

- Basic knowledge of the telecom process is preferred.

- Good typing speed and accuracy.

- Knowledge of email drafting and customer handling.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. What skills and experience do you need for this Customer Support BPO Non Voice Process Executive job?
    Ans : To apply for this Customer Support BPO Non Voice Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹15,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ambattur, Chennai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
    Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support BPO Non Voice Process Executive job is located in Ambattur, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Support BPO Non Voice Process Executive job.
  10. Why should you apply for this Customer Support BPO Non Voice Process Executive job?
    Ans : This Customer Support BPO Non Voice Process Executive job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 17000

English Proficiency

Yes

Contact Person

Arra shivagna Raju

Interview Address

4th and 5th 32 A and B, Ambattur Industrial Estate Rd Old Ambattur, Sai Nagar, Ambattur Industrial Estate Chennai, Tamil Nadu, Sai Nagar, Chennai
Posted 6 hours ago
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