BPO Non Voice Process Executive

12,000 - 17,000 /Month*

Smat Solutions

Ramanathapuram, Coimbatore

₹2,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

New

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Smat Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this BPO Non Voice Process Executive job

What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Coimbatore.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., SMAT SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 70 BPO Non Voice Process Executive at SMAT SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Day Shift.