BPO Non Voice Process Executive

Key Skills

• Customer Service & Relationship Management

• Email Etiquette and Written Communication

• Voice Process / Virtual Relationship Management (VRM)

• Problem-Solving & Query Resolution

• Sales Support / Cross-Selling (if applicable)

• CRM Tools / MS Office proficiency

Time Management & Multitasking

Roles & Responsibilities

• Handle customer interactions through email, voice, or virtual platforms

• Provide accurate information and resolve customer queries promptly

• Ensure high levels of customer satisfaction and compliance with company policies

• Maintain detailed records of customer interactions and transactions

• Support banking processes such as account updates, service requests, and escalations

• Collaborate with team members to meet performance and quality targets

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this BPO Non Voice Process Executive job

1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹32000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Qconneqt.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this BPO Non Voice Process Executive role?
   Ans: There is an immediate opening of 15 BPO Non Voice Process Executive at Qconneqt
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this BPO Non Voice Process Executive job?
   Ans: This BPO Non Voice Process Executive job has Day Shift.