BPO Non Voice Process Executive

10,000 - 17,000 /month*

Pemlix Technology Solutions

Taratala, Kolkata

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Pemlix Technology Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers

a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this BPO Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Taratala, Kolkata.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this BPO Non Voice Process Executive job?
Ans : As a BPO Non Voice Process Executive, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Taratala, Kolkata.
Who is the right fit for this BPO Non Voice Process Executive job?
Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 0-1 years of experience is the right fit for this BPO Non Voice Process Executive job.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 10 openings.