BPO Non Voice Process Executive

10,000 - 17,000 /month*

Pemlix Technology Solutions

Taratala, Kolkata

₹2,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Pemlix Technology Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this BPO Non Voice Process Executive job

What qualifications and experience are required for this BPO Non Voice Process Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Taratala, Kolkata.
How many vacancies are there for this BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this BPO Non Voice Process Executive position is Taratala, Kolkata.
What makes this BPO Non Voice Process Executive job a good opportunity?
Ans : This BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 10 openings.