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Customer Support BPO Non Voice Process Executive

salary 10,000 - 15,000 /month
company-logo
job companyMervice Infotech Private Limited
job location Sector V - Salt Lake, Kolkata
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift

Job Description

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
  2. What salary is offered for this Customer Support BPO Non Voice Process Executive job?
    Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support BPO Non Voice Process Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
    Ans : There are 50 vacancies for this Customer Support BPO Non Voice Process Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Support BPO Non Voice Process Executive role. Only male candidates are eligible.
  7. What does the role of Customer Support BPO Non Voice Process Executive involve?
    Ans : As a Customer Support BPO Non Voice Process Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Sector V - Salt Lake, Kolkata.
  9. Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
    Ans : A candidate having skills like Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
  10. What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
    Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 15000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Shrabani Pal

Interview Address

Sector V - Salt Lake, Sector V - Salt Lake, Kolkata
Posted a day ago
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