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BPO Non Voice Process Executive

salary 22,000 - 26,000 /month
company-logo
job companyGrowth Financial Serivces
job location Kandivali (East), Mumbai
job experienceFreshers in Customer Support / TeleCaller
Replies in 24hrs
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
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Job Benefits: PF
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Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Growth Financial Serivces. The role offers ₹22000 - ₹26000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this BPO Non Voice Process Executive job

  1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹22000 - ₹26000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Growth Financial Serivces.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Non Voice Process Executive role?
    Ans: There is an immediate opening of 5 BPO Non Voice Process Executive at Growth Financial Serivces
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job has Day Shift.
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Other Details

No. Of Working Days

5

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 22000 - ₹ 26000

English Proficiency

Yes

Contact Person

Meghana

Interview Address

Thane west Mumbai
Posted 11 hours ago
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