BPO Non Voice Process Executive

10,000 - 22,000 /month

Alpha Human Analytics Assessments

Sector-15 Airoli, Navi Mumbai

0 - 3 years Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: PF

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Alpha Human Analytics Assessments. The role offers ₹10000 - ₹22000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this BPO Non Voice Process Executive job

What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., Alpha Human Analytics Assessments.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this BPO Non Voice Process Executive role?
Ans: There is an immediate opening of 99 BPO Non Voice Process Executive at Alpha Human Analytics Assessments
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this BPO Non Voice Process Executive job?
Ans: This BPO Non Voice Process Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Rotational

Salary

₹ 10000 - ₹ 22000

English Proficiency

Yes

Contact Person

Devang Shashikant Shinde

Interview Address

airoli

Posted a day ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > BPO Non Voice Process Executive