BPO Non Voice Process Executive

salary 15,000 - 25,000 /month
company-logo
job companyAgnitio Online Solutions
job location Andheri (East), Mumbai
job experience0 - 5 years Experience in Customer Support / TeleCaller
New
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Agnitio Online Solutions. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this BPO Non Voice Process Executive job

  1. What is the eligibility criteria to apply for this BPO Non Voice Process Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this BPO Non Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this BPO Non Voice Process Executive job and during the employment with the company, i.e., AGNITIO ONLINE SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this BPO Non Voice Process Executive role?
    Ans: There is an immediate opening of 10 BPO Non Voice Process Executive at AGNITIO ONLINE SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this BPO Non Voice Process Executive job?
    Ans: This BPO Non Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

English Proficiency

No

Contact Person

Vimal
Posted 3 days ago
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