Banking Process

15,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Hebbal Kempapura, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Languages: Malayalam, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab

Job Description

We are looking for a Banking Process to join our team at Victa Earlyjobs Technologies Private Limited. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Communication. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Banking Process job

Can freshers or experienced candidates apply for this Banking Process role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Banking Process role.
What is the salary and job type for this role?
Ans : The salary for this Banking Process job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Banking Process job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal Kempapura, Bangalore.
How many openings are available for this position?
Ans : There are 90 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Banking Process job is open for both male and female candidates.
What are the key responsibilities of this Banking Process job?
Ans : As a Banking Process, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Banking Process job is located in Hebbal Kempapura, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Banking Process job.
Why should you apply for this Banking Process job?
Ans : This Banking Process job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 90 openings available.