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Banking Assistant

salary 23,000 - 27,000 /month
company-logo
job companyThe Bpo Company
job location Andheri (East), Mumbai
job experience1 - 5 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Banking Assistant job

  1. What qualifications and experience are required for this Banking Assistant position?
    Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Banking Assistant job ranges between ₹23,000-₹27,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Banking Assistant job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Banking Assistant job?
    Ans : There are 25 vacancies for this Banking Assistant role.
  6. Is this job open for all genders?
    Ans : Yes, this Banking Assistant job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Banking Assistant position is Andheri (East), Mumbai.
  8. What makes this Banking Assistant job a good opportunity?
    Ans : This Banking Assistant job is a good opportunity as it offers a salary between ₹23,000-₹27,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Non-voice/Chat Process, Query Resolution, Email, BSFI, Customer Handling

Shift

Day

Contract Job

No

Salary

₹ 23000 - ₹ 27000

English Proficiency

Yes

Contact Person

Krapanshi
Posted 6 hours ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Banking Assistant