Banking Assistant

18,000 - 28,000 /month

Delta Institute Of Professional Studies

Sealdah, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi, Bengali

12th Pass and above

All genders

5 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Banking Assistant to join our team at Delta Institute Of Professional Studies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18000 - ₹28000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Banking Assistant job

What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹28000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 5 working days.
Are there any charges applicable while applying or joining this Banking Assistant job?
Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., Delta Institute Of Professional Studies.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 20 Banking Assistant at Delta Institute Of Professional Studies
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has Day Shift.