Back Office Team Leader

8,000 - 10,000 /month

Vivanya Electronics

Nager Bazar, Kolkata

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Back Office Team Leader to join our team at Vivanya Electronics to handle customer calls, provide exceptional customer support and resolve queries related to Service centre. The role offers an attractive in-hand salary of ₹8000 - ₹10000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Back Office Team Leader job

What is the eligibility criteria to apply for this Back Office Team Leader job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Back Office Team Leader job?
Ans: This Back Office Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Team Leader job?
Ans: No, there is no fee applicable for applying this Back Office Team Leader job and during the employment with the company, i.e., Vivanya Electronics.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Team Leader role?
Ans: There is an immediate opening of 5 Back Office Team Leader at Vivanya Electronics
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Team Leader job?
Ans: This Back Office Team Leader job has Day Shift.

Candidates can call HR for more info.

మరింత చదవండి

ఇతర details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 8000 - ₹ 10000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Sanjay

Posted a day ago

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