Back Office Executive

10,000 - 50,000 /month

Worthwhiz Financials Services

Scheme 54 PU4, Indore

0 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Back Office Executive to join our team at Worthwhiz Financials Services. The role offers ₹10000 - ₹50000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Back Office Executive job

Can freshers or experienced candidates apply for this Back Office Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Back Office Executive role.
What is the salary and job type for this role?
Ans : The salary for this Back Office Executive job ranges between ₹10,000-₹50,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Scheme 54 PU4, Indore.
How many vacancies are there for this Back Office Executive job?
Ans : There are 20 vacancies for this Back Office Executive role.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What are the key responsibilities of this Back Office Executive job?
Ans : As a Back Office Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Back Office Executive position is Scheme 54 PU4, Indore.
Who is the right fit for this Back Office Executive job?
Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Back Office Executive job.
What makes this Back Office Executive job a good opportunity?
Ans : This Back Office Executive job is a good opportunity as it offers a salary between ₹10,000-₹50,000 per month. This is a Full Time job and has 20 openings.