We are looking for a Back Office Executive to join our team at Nf Enterprises. The role offers ₹10,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to Recruitment. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this Back Office Executive job
Who is eligible to apply for this Back Office Executive job at Nf Enterprises?
Ans : Candidates should have a 12th Pass and above qualification for this Back Office Executive job offered by Nf Enterprises.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Back Office Executive position.
What shift and timings does this job follow?
Ans : This Back Office Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fort, Mumbai.
How many vacancies are there for this Back Office Executive job?
Ans : There are 25 vacancies for this Back Office Executive role.
Is this job open for all genders?
Ans : Yes, this Back Office Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Back Office Executive position is Fort, Mumbai.
What makes this Back Office Executive job a good opportunity?
Ans : This Back Office Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 25 openings.
A Naukri Group company
LoginHire Local Staff
10,000 - 25,000 /month
Nf Enterprises
Fort, Mumbai
6+ months Experience in Customer Support / TeleCaller
Full Time
