Back Office Coordinator

20,000 - 30,000 /month

Sarvppratham Developers Private Limited

Thane West, Mumbai

2 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Real Estate

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Back Office Coordinator to join our team at Sarvppratham Developers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Back Office Coordinator job

What qualifications and experience are required for this Back Office Coordinator position?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Back Office Coordinator job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Back Office Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Back Office Coordinator job?
Ans : There are 10 vacancies for this Back Office Coordinator role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-3 years of experience are eligible to apply for this Back Office Coordinator role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Back Office Coordinator position is Thane West, Mumbai.
What makes this Back Office Coordinator job a good opportunity?
Ans : This Back Office Coordinator job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 10 openings.