Back Office Coordinator

15,000 - 18,000 /month

Karthika Consulting & Solutions Private Limited

Konanakunte Cross, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Bike

Job Description

Job Duties & Responsibilities

To create awareness about reimbursement claims submission. (Pre & Post Hospitalization)

Efficiently and effectively handle grievance / issue raised by patients, escalate issue to the team leader, as necessary.

Regularly Follow-up with Insurance company/TPA for claim status and Updates on ERP.

Timely follow up with patient’s messages and provide updates to them in the WhatsApp group.

Fetching Insurance Admissibility details from Insurance company/TPA.

Scan the medical documents given from submission.

Share the documents in patients WhatsApp group.

Upload the documents in ERP

Qualifications & Skills.

Any Graduation

Should have good listening skills.

Excellent interpersonal & communication skills

Should have good comprehensive skill.

Experience.

Freshers/ experience

Additional Skills.

Strong verbal skills – Fluency in English and other regional language (Added Advantage).

Strong problem-solving skills and enthusiasm for new tasks and challenges

Relationship building skills.

Ability to multitask and prioritize, with a strong work ethic and attention to detail

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Back Office Coordinator job

What skills and experience do you need for this Back Office Coordinator job?
Ans : To apply for this Back Office Coordinator job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Back Office Coordinator job?
Ans : The salary for this Back Office Coordinator job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Back Office Coordinator job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Konanakunte Cross, Bangalore.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Back Office Coordinator job is open for both male and female candidates.
What does the role of Back Office Coordinator involve?
Ans : As a Back Office Coordinator, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Back Office Coordinator job is located in Konanakunte Cross, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Back Office Coordinator job.
Why should you apply for this Back Office Coordinator job?
Ans : This Back Office Coordinator job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 3 openings available.