Back Office Coordinator

10,000 - 14,000 /month

Easy Services

Vashi, Mumbai

6 - 60 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Operation Executive to join our team Easy Services Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers 10k to 14k In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th and 6 month. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 Days week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Back Office Coordinator job

What is the eligibility criteria to apply for this Back Office Coordinator job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Back Office Coordinator job?
Ans: This Back Office Coordinator job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Coordinator job?
Ans: No, there is no fee applicable for applying this Back Office Coordinator job and during the employment with the company, i.e., Easy Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Coordinator role?
Ans: There is an immediate opening of 10 Back Office Coordinator at Easy Services
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Back Office Coordinator job?
Ans: This Back Office Coordinator job has Day Shift.