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Back Office Assistant

salary 10,000 - 12,000 /month
company-logo
job companyM S Home Appliances Distributors
job location Khidirpur, Kolkata
job experience2 - 5 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

sales
Languages: Hindi, Bengali
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Back Office Assistant job

  1. What is the eligibility criteria to apply for this Back Office Assistant job?
    Ans: The candidate should be 10th Pass and above and above with 2 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Back Office Assistant job?
    Ans: This Back Office Assistant job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Back Office Assistant job?
    Ans: No, there is no fee applicable for applying this Back Office Assistant job and during the employment with the company, i.e., M S Home Appliances Distributors.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Back Office Assistant role?
    Ans: There is an immediate opening of 1 Back Office Assistant at M S Home Appliances Distributors
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Back Office Assistant job?
    Ans: This Back Office Assistant job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 10000 - ₹ 12000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Mohammed Khan
Posted a day ago
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