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Back Office Assistant

salary 18,000 - 19,000 /month
company-logo
job companyGi Group
job location Ghansoli, Mumbai
job experienceFreshers in Customer Support / TeleCaller
15 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Back Office Assistant to join our team at GI GROUP to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹18000 - ₹19000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Back Office Assistant job

  1. Can freshers or experienced candidates apply for this Back Office Assistant role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Back Office Assistant role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹19,000 per month in this Back Office Assistant position.
  3. What shift and timings does this job follow?
    Ans : This Back Office Assistant job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
  5. How many vacancies are there for this Back Office Assistant job?
    Ans : There are 15 vacancies for this Back Office Assistant role.
  6. Is this job open for all genders?
    Ans : Yes, this Back Office Assistant job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Back Office Assistant position is Ghansoli, Mumbai.
  8. What makes this Back Office Assistant job a good opportunity?
    Ans : This Back Office Assistant job is a good opportunity as it offers a salary between ₹18,000-₹19,000 per month. This is a Full Time job and has 15 openings.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Shift

Day

Salary

₹ 18000 - ₹ 19000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Aniket Gawali

Interview Address

Andheri, Ghansoli, Mumbai
Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Back Office Assistant