Associate Relationship Manager

5,000 - 10,000 /month

Magna Industry

Field job

Azad Colony, Faridabad

Freshers in Customer Support / TeleCaller

99 Openings

Full Time/Part Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

12th Pass and above

Males Only

6 days working | Flexible Shift

Job Description

We are looking for a Associate Relationship Manager to join our team at Magna Industry. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹5,000 - ₹10,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Associate Relationship Manager job

What skills and experience do you need for this Associate Relationship Manager job?
Ans : To apply for this Associate Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Associate Relationship Manager job?
Ans : The salary for this Associate Relationship Manager job ranges between ₹5,000-₹10,000 per month.
What shift and timings does this job follow?
Ans : This Associate Relationship Manager job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Azad Colony, Faridabad.
How many vacancies are there for this Associate Relationship Manager job?
Ans : There are 99 vacancies for this Associate Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Associate Relationship Manager job. No prior experience is required.
What does the role of Associate Relationship Manager involve?
Ans : As a Associate Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Associate Relationship Manager position is Azad Colony, Faridabad.
Who is the right fit for this Associate Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Associate Relationship Manager job.
What makes this Associate Relationship Manager job a good opportunity?
Ans : This Associate Relationship Manager job is a good opportunity as it offers a salary between ₹5,000-₹10,000 per month. This is a Both job and has 99 openings.