Associate Relationship Manager

15,000 - 25,000 /month*

Kotak Mahindra

Rabindra Sadan, Kolkata

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Bengali

12th Pass and above

Females Only

5 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Relationship Manager to join our team at Kotak Mahindra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Associate Relationship Manager job

What is the eligibility criteria to apply for this Associate Relationship Manager job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Associate Relationship Manager job?
Ans: This Associate Relationship Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Associate Relationship Manager job?
Ans: No, there is no fee applicable for applying this Associate Relationship Manager job and during the employment with the company, i.e., Kotak Mahindra.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Associate Relationship Manager role?
Ans: There is an immediate opening of 30 Associate Relationship Manager at Kotak Mahindra
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Associate Relationship Manager job?
Ans: This Associate Relationship Manager job has Day Shift.