Associate Busiess Development Manager

15,000 - 35,000 /month*

Kotak Life

Bidhan Nagar, Kolkata

₹10,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

Replies in 24hrs

60 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Bengali

Graduate and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Associate Busiess Development Manager to join our team at Kotak Life. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to life insurance. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Associate Busiess Development Manager job

What is the eligibility criteria to apply for this Associate Busiess Development Manager job?
Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹35000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Associate Busiess Development Manager job?
Ans: This Associate Busiess Development Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Associate Busiess Development Manager job?
Ans: No, there is no fee applicable for applying this Associate Busiess Development Manager job and during the employment with the company, i.e., Kotak Life.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Associate Busiess Development Manager role?
Ans: There is an immediate opening of 60 Associate Busiess Development Manager at Kotak Life
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Associate Busiess Development Manager job?
Ans: This Associate Busiess Development Manager job has Day Shift.